The Decisions We Make About Price

June 30, 2010 ·  

3546792997_d7434d9e98_mThe decisions we make about price have some important lessons for us in selling our products and services, so lets consider a survey question that was asked by two researchers in determining how people make decisions about price.

“Imagine that you were about to purchase a jacket for $125 and a calculator for $15.  The calculator salesman informs you that the calculator you wish to buy is on sale for $10 at the other branch of the store located 20 minutes away.  Would you make the trip to the other store?”

This question was asked in 1981 when $125 and $10 was appropriate, so accordingly we could rephrase the question to maybe say a jacket worth $300 and a calculator or some computer device worth $150.  Now the calculator/computer salesman informs you that the item that you wish to buy is on sale for $120 at another store, would you make the trip?

When this question was asked the majority of people said they would.  The question was slightly varied and another group of people was asked.  In the different version the jacket was only $15 and the calculator $125 and now the calculator was on sale for $120 at the other store and the question was, “Was that worth the trip?” and most said no.

In both versions of the question the buyer is planning to spend $140 total and the drive saves exactly $5 so why are we more willing to drive across town to save money on a small purchase than a large one?  It is this understanding of the behaviour that is driving these pricing decisions that is important for us to understand in pricing the products and services of our business.

Photo by:-  Andres Rueda

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Comments

One Response to “The Decisions We Make About Price”

  1. Gillian on July 1st, 2010 2:03 pm

    Thank you Steve for your presentation at the Creek to Creek Chamber breakfast this morning. I really enjoyed it, you made a dry subject come alive. Sorry I didn’t get a chance to thank you in person.

    Gillian

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